Cookie Policy
This policy explains how Plinthia uses cookies, local storage, and similar technologies to provide, improve, and protect our services.
Cookie Policy
This Cookie Policy explains how Plinthia ("we", "us", "our") uses cookies, local storage, session storage, and similar technologies when you visit our website at plinthia.com, use our web applications, or interact with our Platform.
Quick Summary
- We use essential cookies to make our Platform work properly
- We use local storage to save your preferences and authentication state
- We do not currently use third-party analytics or advertising cookies
- You can manage cookies through your browser settings
- Blocking essential cookies may prevent you from using the Platform
Legal Basis
Our use of cookies complies with:
- Republic Act No. 10173 - Data Privacy Act of 2012
- NPC Circular 16-01 - Security of Personal Data
- Republic Act No. 8792 - Electronic Commerce Act of 2000
Related Policies
This Cookie Policy should be read together with:
- Privacy Policy - How we handle your personal data
- Terms of Service - Terms governing use of the Platform
Cookies
Cookies are small text files that websites place on your device (computer, tablet, or mobile phone) when you visit them. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be "first-party" (set by us) or "third-party" (set by other companies). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain until they expire or you delete them).
Local Storage - A web technology that allows websites to store data persistently in your browser. Unlike cookies, this data is not sent to the server with every request. We use local storage for authentication tokens and user preferences.
Session Storage - Similar to local storage, but data is cleared when you close the browser tab. We use session storage for temporary data during your browsing session.
How They Work
When you visit the Platform:
- Your browser requests a page from our server
- Our server sends the page along with any cookies to set
- Your browser stores these cookies on your device
- On subsequent visits, your browser sends these cookies back to our server
- This allows us to recognize you and remember your preferences
Essential (Strictly Necessary)
These are required for the Platform to function. Without them, you cannot use core features. You cannot opt out of essential cookies.
| Name/Key | Type | Purpose | Duration |
|---|---|---|---|
| access_token | Local Storage | Authentication token | 7 days |
| refresh_token | Local Storage | Token refresh capability | 30 days |
| user_id | Local Storage | Current user identifier | Session |
| tenant_id | Local Storage | Current venue/tenant context | Session |
| csrf_token | Cookie | Security (prevents CSRF attacks) | Session |
Functional (Preferences)
These remember your choices and preferences to enhance your experience. The Platform will work without them, but you may have a less personalized experience.
| Name/Key | Type | Purpose | Duration |
|---|---|---|---|
| theme | Local Storage | Light/dark mode preference | Persistent |
| language | Local Storage | Preferred language | Persistent |
| sidebar_collapsed | Local Storage | Sidebar state in admin panel | Persistent |
| calendar_view | Local Storage | Preferred calendar view (day/week/month) | Persistent |
| recent_venues | Local Storage | Recently viewed venues for quick access | 30 days |
Performance & Temporary
These help us improve performance and handle temporary data during your session.
| Name/Key | Type | Purpose | Duration |
|---|---|---|---|
| draft_booking | Local Storage | Saves booking in progress | 30 minutes |
| form_state_* | Session Storage | Preserves form data during navigation | Session |
| scroll_position_* | Session Storage | Remembers scroll position when navigating | Session |
Analytics Cookies (Not Currently Used)
We do not currently use analytics cookies (such as Google Analytics, PostHog, or similar services). If we add analytics in the future, we will:
- Update this Cookie Policy
- Provide clear notice and obtain consent where required
- Allow you to opt out of non-essential analytics
Advertising Cookies (Not Used)
We do not use advertising or marketing cookies. We do not track you across other websites, and we do not sell your data to advertisers.
Authentication & Security
- Keep you logged in as you navigate the Platform
- Verify your identity when accessing protected features
- Protect against unauthorized access and CSRF attacks
- Detect and prevent fraudulent activity
- Maintain multi-tenant isolation (ensuring you only access your authorized venues)
User Experience
- Remember your preferences (theme, language, view settings)
- Preserve form data if you accidentally navigate away
- Save draft bookings so you don't lose your progress
- Show recently viewed venues for quick access
- Remember your scroll position when navigating back
Performance
- Cache data locally to reduce server requests
- Speed up page loads by storing static content
- Reduce bandwidth usage on repeated visits
- Enable offline functionality where applicable
What We Do NOT Use Cookies For
- Tracking you across other websites
- Building advertising profiles
- Selling data to third parties
- Behavioral targeting or remarketing
- Collecting sensitive personal information beyond what's needed
Current Third-Party Services
The following third-party services may set cookies or use similar technologies when you use the Platform:
Categories of Third-Party Services
- Authentication services - May set cookies for secure login sessions
- Payment processors - May set cookies for secure payment processing
We work with trusted third-party providers who maintain their own privacy policies. Server-side services like email and SMS delivery do not set client-side cookies.
Embedded Content
Venue listings may include embedded content from other websites (such as maps or videos). This embedded content may set its own cookies. We have no control over third-party cookies set by embedded content.
Your Choices
You have control over cookies and similar technologies. However, please note:
- Essential cookies cannot be disabled without breaking core Platform functionality
- Blocking all cookies may prevent you from logging in or making bookings
- Clearing cookies will log you out and reset your preferences
Browser Settings
Most browsers allow you to manage cookies through their settings. Here's how to access cookie settings in popular browsers:
- Google Chrome:
Settings → Privacy and security → Cookies and other site data - Mozilla Firefox:
Settings → Privacy & Security → Cookies and Site Data - Safari:
Preferences → Privacy → Manage Website Data - Microsoft Edge:
Settings → Cookies and site permissions → Cookies and site data - iOS Safari:
Settings → Safari → Clear History and Website Data - Android Chrome:
Settings → Privacy → Clear browsing data
Clearing Local Storage
To clear local storage (which we use more than traditional cookies):
- Open your browser's Developer Tools (usually F12 or right-click → Inspect)
- Go to the Application or Storage tab
- Find "Local Storage" in the sidebar
- Select plinthia.com or the venue subdomain
- Click "Clear" or delete individual items
Consequences of Blocking Cookies
If you block or delete our cookies:
- Authentication: You will be logged out and need to sign in again
- Preferences: Your theme, language, and view preferences will be reset
- Draft bookings: Unsaved booking progress will be lost
- Performance: Pages may load slower without cached data
Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. Since we do not track users across websites or use advertising cookies, our Platform operates the same way regardless of your DNT setting.
Policy Updates
We may update this Cookie Policy from time to time to reflect changes in:
- The cookies and technologies we use
- Third-party services we integrate with
- Legal or regulatory requirements
- Our business practices
Notification of Changes
When we make material changes, we will:
- Update the "Effective Date" at the top of this policy
- Post a notice on the Platform
- For significant changes, notify you via email or in-app notification
Contact Us
If you have questions about this Cookie Policy or our use of cookies:
- Email: [email protected]
- Support: [email protected]
- Data Protection Officer: [email protected]
This Cookie Policy was last updated on January 25, 2025.